Return and Refund Policy – RyanVexion

At RyanVexion, we want you to have a smooth and satisfactory shopping experience. This policy explains how returns, replacements, and refunds work for orders delivered within India.

1. Return Window

We offer a 3-day return request window from the date you receive your order. You must contact us within these 3 days to request a return.

To be eligible for a return, the item must be unused, in its original condition, with all tags, accessories, manuals, and original packaging intact. Proof of purchase or your order number is also required.

To request a return, please email us at dangiankush0005@gmail.com with your order number and the reason for your return.

Please do not send any product back before receiving return instructions from our team.

2. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, incomplete, or incorrect item, contact us as soon as possible at dangiankush0005@gmail.com, preferably within 3 days of delivery.

Please include your order number and clear photos or videos showing the issue so we can review your request and provide an appropriate resolution, such as a replacement or refund, where applicable.

Your rights under applicable Indian consumer protection laws remain unaffected by this policy.

3. Non-Returnable Items

Certain items may not be eligible for return, including:

• Products that have been used, damaged after delivery, or returned without their original packaging or included accessories.

• Personal care or hygiene products that cannot be resold for hygiene reasons, where legally permitted.

• Customized or personalized products, where applicable.

• Gift cards and other items identified as non-returnable before purchase, where legally permitted.

These exclusions do not apply where a return, replacement, or refund is required under applicable law, including for defective, damaged, misdescribed, or incorrectly supplied products.

4. Return Shipping Charges

If you receive a defective, damaged, incorrect, or incomplete item, please contact us before arranging return shipping. We will provide instructions for resolving the issue in accordance with applicable law.

For other eligible return requests, any return shipping charges will be communicated to you before the return is arranged.

5. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to your original payment method. The time taken for the refund to appear in your account may depend on your bank, card issuer, payment provider, or payment method.

If your refund has not arrived after the timeframe communicated by our team, please contact us at dangiankush0005@gmail.com.

6. Replacements and Exchanges

If you receive a defective, damaged, or incorrect product, contact us with your order details and supporting photos or videos.

If a replacement or exchange is available and approved, we will provide instructions for the next steps. Any resolution will be handled in accordance with applicable Indian consumer protection laws.

7. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at dangiankush0005@gmail.com. Cancellation may not be possible once the order has been dispatched.

Your statutory rights remain unaffected.

8. Contact Us

For return, replacement, cancellation, or refund questions, please contact:

Store Name: RyanVexion
Email: dangiankush0005@gmail.com
Website: https://ryanvexion.com

We aim to respond to customer inquiries as promptly as possible.